Customer Experience

Customer experience has been identified as the single most important aspect in achieving success for companies in various industries.
To help companies distinguish their services, one of the key success contributors is developing various integration and automation tools to organize customer information, thus improving the overall customer perception, satisfaction, and commitment.
Data Consult provides an array of solutions to fit the specific needs of businesses. Each service is guaranteed to meet the exact measurement needs that a company needs to improve its brand loyalty.

• KPI Management Portal
• CRM & Service Management
• Workforce Optimization
• Speech Analytics
• Customer Collaboration
• Mobile Collaboration
• Video Communication
• Collaboration
• Recording & Quality Monitoring
• Unified Communication